How can use of the Predictive Index® (PI) improve productivity and morale?
A range of experience and personalities can bring complementary talents to a group, letting the team accomplish great things. However, to work effectively, team members should be selected and developed with an understanding of how different members are motivated and how their operating styles can impact one another. A principal application of the Predictive Index® (PI) is establishing and applying that understanding to enhance employee satisfaction and team performance.
How PI enhances team performance
Good communication, effective leadership and common purpose help teams achieve high levels of consistent performance. The performance of any team is hampered when these elements are not working congruently. Fortunately, PI provides objective information and insight about motivating needs and styles of group members. This gives managers the information they need to maximize team members' strengths, and ultimately apply those strengths to achieve top team performance. Comparing individuals' PI's with job requirements highlight fits and gaps, enabling improvements in training, coaching and leadership building, all of which contribute to happy, content employees and improved team performance.
PI also provides information that can help managers communicate more effectively with their team and, in the process, achieve positive changes in overall workplace behavior.
The proven value of improving team performance
The management team at DataSys is constantly building teams of disparate people. The challenge is exaggerated because teams are formed and reformed daily to meet specific demands. And for DataSys, implementation team performance represents a significant percentage of annual revenue. "Since using PI, implementation revenues have increased by 21% within one year, with no resultant increase in salary costs. These productivity gains came from increased individual and team performance," reports Lisa Daigle, Founder and President
Shawmut Design and uses PI in project team building. According to Jim Ansara, Chairman of Shawmut, "Just as we wouldn't start to build a building without a good set of blueprints, we don't put together a team of people to build a building without using PI to construct our team, and to coach them in how to resolve their conflicts. Since the time we began using PI, our sales and our employees have grown by 800%. PI has been a part of our success."
Dave O'Brien, Corporate Performance Coach of Earnhardt Auto Centers, says about PI team effectiveness: "We've used PI as our tool to put service teams together and those teams work better together; they finish cars faster. Our customer satisfaction scores at those dealerships have gone up AND stabilized."
